Get in Touch With Us
Got a question about one of the sites we cover, spotted something that needs updating, or just want to tell us where we got it wrong? This page explains how to reach USA Offshore Casinos and what kind of messages we're set up to handle.
How to Get in Touch
The best way to reach our team is by email at [email protected]. We read every message that comes in and try to respond within two working days. If your message relates to a specific casino review, offer, or ranking, mentioning the name of the operator helps us route it to the right person and answer faster.
We don't run a live chat or phone line for readers. Email keeps a clear record of the conversation, which matters when a question involves details like bonus terms, licensing, or a correction to published content.
What We Can Help With
- Questions about our reviews — If something in one of our offshore casino write-ups is unclear, or you want more detail on how a site handles banking, licensing, or bonus terms, ask us directly.
- Corrections — Offshore casino sites change their bonuses, licensing details, and payment methods without much notice. If you've spotted information on hugahunter.com that looks out of date, we want to know so we can check and update it.
- Feedback on our rankings — Our editorial ratings and methodology are open to scrutiny. If you disagree with how we've scored or ordered a site, tell us why — we read this kind of feedback carefully.
- Content suggestions — If there's an offshore or international casino topic you'd like us to cover in more depth, let us know what you're looking for.
- Partnership or editorial enquiries — If you represent a casino operator, software provider, or another site and want to discuss working with us, introduce yourself and explain what you have in mind.
What We Can't Do
We're an independent review and comparison site, not a customer support desk for any casino. If you have a dispute over a deposit, a delayed withdrawal, or a bonus that wasn't honored, that issue needs to go directly to the casino's own support team — we have no ability to intervene in an individual account or payment. What we can do is take that feedback into account when we revisit our reviews, and we'd rather know about a genuine payout problem than not.
We also can't offer legal or tax advice. If your question touches on whether playing at an offshore casino is permitted where you live, or how gambling winnings should be reported, that's a matter for a licensed attorney or tax professional in your state — not something we can answer definitively by email.
If You Need Support Around Your Gambling
If your message is about gambling having become a problem for you or someone you know, please say so plainly in your email and we'll point you toward appropriate resources. You can also reach the National Council on Problem Gambling helpline directly at 1-800-GAMBLER, which is free, confidential, and available at any time. Offshore casinos generally offer fewer built-in responsible gambling tools than US-regulated sites, so we'd rather you have a real number to call than rely on us as a middleman.
Before You Write In
A couple of things worth checking first, since they cover most of the questions we get:
- If you're looking for our current rankings, the offer cards on this site's review pages list editorial ratings and headline bonuses for each casino we cover, updated as terms change.
- If you're specifically after casinos that operate outside GamStop's self-exclusion scheme, that's covered separately on our Best Non GamStop Casinos page rather than here.
- Remember that every offshore casino we review is licensed outside the US and sits in a legal grey area for US players — none carry US state licensing or the player protections that come with it. Check your own state's laws before signing up anywhere.
What Happens After You Email Us
A real person reads and answers every message — we don't rely on auto-replies as a substitute for a genuine response. Our target is two working days, though it can run longer if we're mid-way through updating reviews or during busier periods. If your question needs us to double-check something with a casino directly, we'll say so rather than guess.
Who This Page Is For
This contact page is for anyone using hugahunter.com — players comparing offshore casino sites, readers checking a bonus term before depositing, or anyone who's found something on the site that doesn't add up. All contact must come from adults of legal gambling age; nothing here is intended for anyone under 21, and no offshore casino listed on this site should be accessed by a minor. We appreciate you taking the time to read this far, and we look forward to hearing what's on your mind.